FREQUENTLY ASKED QUESTIONS

The Answers You Need

WHAT IS YOUR RETURN POLICY?

We are so sorry to hear that you are not happy with your item. We're more than happy for you to return it. Our return policy allows you to make a decision within 14 days of receiving the item. Please Contact us via email and we will sort this out for you.
Email: atlasred.customerservice@gmail.com

HOW LONG DOES POSTAGE TAKE?

Our postage can take from 1-15 working days if you are within the United Kingdom. Please allow an additional 10 working days for any international shipping due to customs.

HOW MUCH DOES POSTAGE COST?

If you live in the United Kingdom postage is on us. Completely free! If you are international postage will cost £5.

I ORDERED MULTIPLE ITEMS BUT ONLY ONE ARRIVED?

Please do not worry! Often our items are shipped separately depending on size and weight, and whether it's cheaper for us to send them alone. Some clothing items also take longer to make, so we prefer you receiving some earlier instead of having to wait for the last one to be finished.